Gaya APA

McCOY,Katie, ., G., H. (1995). Sustaining High Performance: The Strategic Transformation to A Customer-Focused Learning Organization (1). : St.Lucie Press.

Gaya MLA

McCOY,Katie, ., G., HAINES,Stephen. "Sustaining High Performance: The Strategic Transformation to A Customer-Focused Learning Organization". 1 : St.Lucie Press, 1995. Textbook.